Returns & Exchanges

At Ere Perez, we want you to love your botanical beauty products, but if something isn't right, we offer returns on most items within 30 days of purchase. Please ensure products are unused and in their original packaging to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items in their original boxes and include the printed return authorization slip to ensure faster processing.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your parcel and drop it off at any authorized postal service location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.